Privacy Policy
Privacy PolicyEffective Date: January 1, 2026
OSDOR Communications (“OSDOR,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information obtained through osdorcom.com and through our telephone, email, text-message, and customer-support services.
Information We Collect:
We may collect information you provide, including your name, telephone number, email address, property or service location, account or unit information, and the contents of communications you send to us.Our website may automatically collect limited technical information, including your IP address, browser type, device information, pages visited, and cookie or analytics information.
How We Use Information
We may use your information to:Respond to questions and support requests.Provide, maintain, and troubleshoot internet and communications services.Contact you concerning service appointments, outages, support tickets, and account-related matters.Operate and improve our website and services.Protect our systems and prevent misuse.Comply with applicable legal requirements.
Text Messaging and Automated Assistance
When you contact us by text message or separately consent to receive text messages, OSDOR Communications may send service-related and customer-support messages to the telephone number you provide. Some responses may be generated by an automated or AI-assisted support system.Message frequency varies. Message and data rates may apply. Reply HELP for assistance or STOP to opt out. Consent to receive text messages is not a condition of purchasing services.Mobile information, including SMS opt-in information and consent, will not be sold or shared with third parties or affiliates for marketing or promotional purposes.We may use service providers to transmit and process communications solely for providing our services. These providers are not authorized to use your information for their own marketing purposes.
Sharing Information
We may share information with service providers that help us operate our website, communications systems, customer-support tools, and business services. We may also disclose information when legally required or when necessary to protect our customers, business, or legal rights.We do not sell personal information.
Cookies and Analytics
Our website may use necessary cookies and analytics technologies to operate correctly and understand how visitors use the website. You may manage available cookie choices using the website’s cookie settings.
Data Retention and Security
We retain information only as reasonably necessary for customer support, business operations, legal compliance, and dispute resolution. We use reasonable administrative and technical safeguards, but no electronic system can guarantee absolute security.Please do not send passwords, Social Security numbers, payment-card details, or other highly sensitive information by text message.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Your Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements.To stop text messages, reply STOP. To request assistance, reply HELP or contact us using the information below.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
Contact Us
OSDOR Communications1500 Oak Grove Road SW, Suite 105St. Cloud, MN 56301 Phone: 855-855-4410Email: support1@osdorcom.comWebsite: https://osdorcom.com